RAPID INTEGRATED SOLUTIONS LLC

PRIVACY POLICY

Effective Date: September 24, 2026

Last Updated: September 24, 2026

Rapid Integrated Solutions LLC ("Rapid Integrated Solutions," "RIS," "we," "us," or "our") respects the privacy and security of information processed through the Rapid AI Support Platform ("Platform").

This Privacy Policy explains how information is accessed, processed, transmitted, stored, protected, and disclosed when the Platform is used directly or through compatible artificial-intelligence systems, including systems provided by OpenAI, Google, Microsoft, Anthropic, or other supported providers.

The Rapid AI Support Platform may operate through the Model Context Protocol ("MCP"), application programming interfaces ("APIs"), plugins, connectors, agents, or similar integration technologies.

1. SCOPE

This Privacy Policy applies to information processed by the Rapid AI Support Platform and RIS-operated services supporting the Platform.

The Platform may be accessed from third-party artificial-intelligence systems, including:

- OpenAI ChatGPT;

- Google Gemini;

- Microsoft Copilot;

- Anthropic Claude; and

- other authorized AI clients or systems capable of connecting to the Platform.

Use of those third-party services is also governed by the privacy policies and terms of those providers. RIS does not control the independent data-processing practices of those providers.

2. PURPOSE OF THE PLATFORM

The Rapid AI Support Platform provides authorized users with controlled access to RIS information, technical resources, engineering reference material, calculations, tools, and other approved services.

The Platform is designed so that an AI system receives only the information or calculation results required to respond to an authorized request.

Access to the Platform does not automatically provide an AI provider or end user with unrestricted access to RIS source repositories, master documents, internal file systems, proprietary databases, or other information not specifically authorized for the requested operation.

3. INFORMATION WE MAY PROCESS

Depending on how the Platform is configured and used, RIS may process the following categories of information.

A. Account and Authorization Information

This may include:

- user or customer identifier;

- organization identifier;

- license or entitlement information;

- authorization status;

- authentication tokens or equivalent authorization credentials; and

- permissions associated with the requesting user or organization.

Passwords, API secrets, authentication tokens, and similar credentials should not be submitted as ordinary AI prompt content.

B. User Request Information

The Platform may receive information necessary to perform a requested operation, including:

- questions or commands submitted by the user;

- relevant portions of prompts supplied by the connected AI system;

- requested document, resource, or tool identifiers;

- calculation inputs;

- uploaded or referenced information intentionally supplied for processing; and

- other information necessary to complete the requested function.

The Platform is designed to process information required for the specific request rather than obtain an individual's entire AI conversation history.

C. Technical Information

RIS systems may process limited technical information necessary for security, reliability, troubleshooting, licensing, and service operation, such as:

- date and time of a request;

- service or tool requested;

- transaction or request identifier;

- system-generated error information;

- authorization result;

- application or integration type; and

- security-related events.

RIS limits technical logging to information reasonably necessary for operating and protecting the Platform.

D. Customer-Provided Information

Customers may submit documents, engineering information, project information, calculations, configuration data, or other business information for processing.

Customers are responsible for ensuring that they have authority to provide such information to the Platform.

4. INFORMATION WE DO NOT INTENTIONALLY REQUEST

Unless expressly required for a particular authorized service and lawfully permitted, the Rapid AI Support Platform is not designed to request or collect:

- payment card information;

- Social Security numbers or similar government identifiers;

- protected health information;

- biometric identifiers;

- authentication passwords;

- multifactor-authentication codes;

- private API keys;

- highly sensitive personal information unrelated to the requested service; or

- information concerning children under 13.

Users should not submit such information through AI prompts or Platform tools unless RIS has specifically provided an authorized mechanism for doing so.

5. HOW INFORMATION IS USED

RIS may process information received through the Platform to:

- authenticate users and organizations;

- verify licensing and permissions;

- perform requested searches, retrievals, calculations, or technical operations;

- return requested information to the connected AI system;

- prevent unauthorized access;

- detect fraud, abuse, or security threats;

- diagnose service errors;

- maintain service reliability;

- enforce contractual and licensing restrictions;

- satisfy legal obligations; and

- improve the security and operation of the Platform.

RIS does not use customer information obtained through the Platform for unrelated advertising or behavioral profiling.

6. AI PROCESSING AND DATA TRANSMISSION

When a user accesses the Rapid AI Support Platform through a third-party AI system, information required to fulfill the user's request may be transmitted between that system and RIS.

For example, a user may ask an AI assistant to perform an engineering calculation using an RIS tool. The AI system may transmit the required calculation inputs to the Platform, and the Platform may return the resulting calculation data.

RIS seeks to minimize the information transmitted to what is reasonably necessary to perform the requested operation.

The privacy, retention, training, and processing practices of the AI provider through which the user accesses the Platform are governed separately by that provider's policies and by the user's agreement with that provider.

7. PROPRIETARY AND CUSTOMER INFORMATION

RIS may maintain proprietary documents, engineering resources, calculation tools, software, data, and other protected information.

The Platform may expose selected information or calculation results without granting direct access to the underlying source materials.

Authorization to use the Platform does not grant ownership of, or unrestricted access to, RIS proprietary information.

Similarly, customer information submitted through the Platform remains subject to applicable customer agreements and ownership rights.

8. SHARING OF INFORMATION

RIS may disclose information processed through the Platform only as reasonably necessary for the following purposes.

A. Service Providers

RIS uses infrastructure and services provided by Google, including Google Cloud, Google Drive, and Google Apps Script.

These services may process information on behalf of RIS as necessary to provide hosting, document access, computation, authentication, logging, security, and related Platform functionality.

RIS may also use other service providers where reasonably necessary to operate the Platform, subject to appropriate contractual, confidentiality, privacy, and security requirements.

B. AI Platform Providers

When a user intentionally uses the Platform through ChatGPT, Gemini, Copilot, Claude, or another AI service, information necessary to fulfill the request may be exchanged with that provider.

C. Customer-Authorized Integrations

Information may be transmitted to systems, tools, or services that the customer or authorized user has specifically requested the Platform to use.

D. Legal Requirements

RIS may disclose information when reasonably necessary to:

- comply with applicable law;

- respond to valid legal process;

- protect the rights, property, or security of RIS, its customers, or others;

- investigate fraud or security incidents; or

- enforce applicable agreements.

RIS does not sell personal information obtained through the Rapid AI Support Platform.

9. DATA RETENTION

Rapid Integrated Solutions LLC applies data-minimization and limited-retention principles to information processed through the Rapid AI Support Platform.

User prompts, engineering inputs, calculation inputs, retrieved document excerpts, and calculation results are processed for the purpose of completing the requested operation and are not intentionally retained by RIS after the transaction is completed.

Limited diagnostic information associated with errors or failed transactions may be retained for up to 30 days when reasonably necessary to diagnose and correct technical problems. RIS seeks to avoid including complete prompt or customer-content data in diagnostic records when such information is not necessary for troubleshooting.

Security, access, authentication, and service-usage records may be retained for up to 90 days for cybersecurity, abuse prevention, system integrity, access control, auditing, and incident investigation.

Customer account, licensing, entitlement, contractual, billing, and administrative records may be retained for the duration of the customer relationship and afterward for the period reasonably necessary to satisfy contractual, accounting, security, dispute-resolution, and legal obligations.

RIS proprietary documents, engineering resources, calculation tools, and other source materials stored within RIS-controlled systems such as Google Drive are governed by Rapid Integrated Solutions LLC's internal document-retention practices and are not treated as customer prompt history merely because they are accessed by the Platform.

Where information is required to be retained by law, legal process, contractual obligation, or for the investigation of security incidents, it may be retained for the period required for that purpose.

When retained information is no longer required, RIS will delete, anonymize, or otherwise securely dispose of it in accordance with applicable requirements.

10. DATA MINIMIZATION

The Rapid AI Support Platform is designed to follow the principle of least privilege.

The Platform attempts to:

- request only information needed for the requested operation;

- provide only information necessary to satisfy the user's authorized request;

- restrict access according to user and customer permissions;

- avoid exposing complete source repositories when selected information is sufficient;

- avoid transmitting unnecessary system identifiers or diagnostic information to AI systems; and

- separate customer access from RIS internal information.

11. SECURITY

RIS uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, disclosure, alteration, or destruction.

These safeguards may include:

- encrypted network communications;

- authentication and authorization controls;

- access restrictions;

- least-privilege permissions;

- service-account controls;

- system logging;

- security monitoring;

- credential protection;

- environment separation; and

- periodic review of access and permissions.

No Internet-connected system can be guaranteed to be completely secure, but RIS maintains safeguards appropriate to the nature of the information and services involved.

12. AUTHENTICATION CREDENTIALS

Authentication credentials, private keys, API keys, service-account credentials, tokens, and passwords are treated as confidential security information.

The Platform is designed so that authentication secrets are not intentionally returned to users or AI systems as part of normal responses.

Users must not disclose their credentials to unauthorized persons or include them in ordinary AI prompts.

13. USER RIGHTS AND CHOICES

Depending on the user's jurisdiction, applicable law may provide rights concerning personal information, including rights to:

- request access;

- request correction;

- request deletion;

- request restriction of processing;

- object to certain processing;

- request data portability; or

- withdraw consent where processing is based on consent.

A request may be subject to identity verification and applicable legal exceptions.

Users may also disconnect or revoke authorization for integrations through the applicable AI provider or account-management system where such functionality is available.

Privacy requests may be submitted to privacy@ris-us.com.

14. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional rights under applicable privacy laws.

Where applicable, RIS will honor legally required requests concerning access, correction, deletion, portability, and other statutory rights.

RIS does not sell personal information obtained through the Rapid AI Support Platform and does not use Platform information for cross-context behavioral advertising.

15. INTERNATIONAL USERS

Information processed through the Platform may be processed in the United States or other jurisdictions in which RIS or its authorized service providers operate.

Where legally required, RIS will use appropriate mechanisms for international transfers of personal information.

16. GOOGLE USER DATA

If the Platform accesses Google user data through Google APIs, OAuth, Google Workspace, Gemini, Google Drive, Google Apps Script, or related Google services, RIS will access, use, store, and share Google user data only as necessary to provide authorized Platform functionality and in accordance with applicable Google requirements.

RIS will request only permissions reasonably necessary to provide the applicable Platform functionality.

Google user data will not be used for unrelated advertising, behavioral profiling, or purposes materially different from those disclosed to the user.

17. MICROSOFT USER DATA

If the Platform accesses Microsoft user data through Microsoft APIs, Microsoft 365, Azure, Copilot, or related Microsoft services, RIS will process that data only for authorized Platform functionality and in accordance with applicable agreements, permissions, and Microsoft requirements.

RIS will request only the minimum information reasonably necessary to perform the authorized function.

18. OPENAI AND CHATGPT INTEGRATIONS

When the Platform is used as a plugin, application, connector, action, or MCP service for ChatGPT or another OpenAI product, RIS limits collection and responses to information reasonably necessary to perform the requested function.

RIS does not intentionally request or retain a user's complete ChatGPT conversation history through the MCP service.

RIS seeks to ensure that tool inputs are narrowly scoped to the requested task and that responses contain only information relevant to the requested function.

19. ANTHROPIC AND CLAUDE INTEGRATIONS

When the Platform is accessed through Claude or another Anthropic-supported MCP client, RIS processes information made available through authorized MCP tool calls and resources.

Access remains subject to applicable authentication, authorization, customer permissions, and Platform restrictions.

RIS limits processing to information reasonably necessary to perform the requested function.

20. AUTOMATED PROCESSING AND PROFESSIONAL REVIEW

The Rapid AI Support Platform may provide technical information, calculations, document retrieval, recommendations, or other outputs used by artificial-intelligence systems.

Unless expressly stated otherwise in a separate agreement, the Platform is not intended to independently make legally binding decisions concerning individuals.

Engineering, technical, compliance, or professional outputs should be reviewed by an appropriately qualified person before being relied upon where professional judgment, safety, regulatory compliance, or legal responsibility is involved.

21. CHILDREN'S PRIVACY

The Rapid AI Support Platform is not directed to children under 13 and is primarily intended for professional and business use.

RIS does not knowingly collect personal information from children under 13 through the Platform.

22. THIRD-PARTY SERVICES

The Platform may interact with third-party services selected by RIS, a customer, or an authorized user.

Those services may have their own terms, privacy policies, retention practices, and security controls.

RIS is not responsible for the independent privacy practices of third-party services outside RIS's control.

23. CHANGES TO THIS PRIVACY POLICY

RIS may update this Privacy Policy when the Platform, applicable law, business practices, or third-party integration requirements change.

The revised policy will identify the effective date or last-updated date.

Material changes will be communicated when required by applicable law or contractual obligation.

24. CONTACT

Rapid Integrated Solutions LLC

Website: https://ris-us.com

Privacy Email: privacy@ris-us.com

Questions, concerns, or requests concerning personal information processed through the Rapid AI Support Platform may be submitted to privacy@ris-us.com.